Quality

Quality Policy

Quality is the basis of all activities at OKIN Motion Technologies GmbH. In this respect every member of the workforce has a major contribution to make. The quality policy is what every employee of OKIN Motion Technologies GmbH bases his/her work on.

Zero-error quality with regard to all products, processes and services is the prerequisite for securing our company's future.

Gaining the complete satisfaction of our customers is our number one priority: by supplying flawless products and services, by meeting precise deadlines and quantities, by cooperating competently and amicably with our customers, suppliers and service providers.

Continuous quality improvement demands from every employee absolute commitment to quality in performing their individual tasks as well as playing an active role in constantly improving the quality of DEWERT products, processes and services.

Bergisch Gladbach, 29.04.2011


Dr. Josef Groß
COO/Managing Director 

 

Our Quality Guidelines:

•  Quality secures the viability and growth of our company. In the final analysis there can be no other justification for our company's existence other than that of solving our customers' problems better than our competitors. 
• Quality can only be produced long-term provided it is ingrained in our corporate culture. The anchoring of quality as a guideline is the duty of every manager. Only the management's commitment to quality can result in the workforce identifying with the company's defined quality objectives.
• The measure of our quality is always dictated by the needs and expectations of our customers. They are always central to our understanding of quality and determine what must be defined as quality. 
• Quality cannot be created long-term through improvisation. Maintaining the planned quality standard is guaranteed by a quality assurance system. 
• Only that which can be measured can be successfully managed. Not until appropriate measuring instruments are developed and permanently used, does quality become controllable.
•  The data supplied by the measuring instruments must be acted upon. Every target deviation must immediately trigger a correction process that not only eliminates the individual error but by removing its causes also restores the defined quality standard in general. 
• Quality of a high standard cannot be achieved solely by subsequently correcting errors once these have occurred, but only by preventing errors from the outset. The constant obligation to the principle of "getting it right the first time" presupposes the deliberate involvement of the entire workforce in the quality assurance measures. 
• The costs of non-quality are higher than the costs of a quality assuring working organization. Quality assurance not only creates competitive benefits by producing superior product and service features but is at the same time an excellent instrument for exposing inefficiencies. 
• The customer's judgement depends on a number of factors. In addition to the customer's perception of our core quality features, other impressions gained by the customer also determine our image. Quality must therefore be consistently good – at all corporate levels, from the company's own performance to external suppliers and from the internal organization to the market image.
   

Dr. Josef Groß

COO/Managing Director 

 

Downloads:

• OKINQualityPolicyGB2011-04-29.pdf (462 KB)