Tips and hints

For the most frequently occurring problems we have listed here possible scenarios (this list is not comprehensive).

1. No voltage/control voltage available

Possible Cause:

• Cable (mains and/or handset/additional drives) disconnected

Remedy:

• Check lead and, if necessary, restore contact

2. Handset or drive system without function

Possible Cause:

• Handset or drive system defective
• No mains voltage

Remedy:

• Contact your supplier/dealer

3. Suddenly it is no longer possible to move the drives

Possible Cause:

• Thermal circuit breaker on the transformer or in the control unit has possibly been activated

Remedy:

• Let the drive system rest for approx. 20-30 minutes

Possible Cause:

• Thermal fuse in transformer defective 
• Fuse defective

Remedy:

• Contact your supplier/dealer

Possible Cause:

• No mains voltage

Remedy:

• Check mains Cable